Care has been taken in the compilation of this website. The statements and information contained on Havering Care Point site are believed to be correct.

However, the council shall not be liable for any loss, damage or inconvenience arising from inaccuracies. We enter into no express or implied conditions, warranties, terms or representations regarding the quality, accuracy or completeness of the information and/or services contained within.

There are a number of service providers included within Havering Care Point that are provided by Havering Council, commissioned by Havering Council (services that have passed quality assurance and tendering processes) or services that have been approved by an external body, such as the Care Quality Commission (CQC) to support adults and their families. These service providers are clearly identifiable on the Havering Care Point website as being either Havering Council provided or as commissioned by Havering Council (indicated by “Havering Council” or “Havering Commissioned”) or approved by an external body (indicated by “Approved”) displayed alongside the service provider’s details as published. Details of any other service provider that has not been commissioned by Havering Council or approved by an external body does not carry the endorsement of Havering Council. Any external products and services listed are not necessarily recommended and are published for information purposes only.

It should be noted that the provision of information and advice cannot substitute a Local Authority care assessment or the support planning process, which is governed by national eligibility criteria.

We exclude to the extent lawfully permitted all liability for loss or damage, whether direct, indirect or consequential (including, without limitation, loss suffered as a result of breach of these terms that is not a foreseeable consequence of the breach, lost profits, lost opportunity, lost business, loss of goodwill, loss of contracts, increased overheads or administrative expenses or management time) arising out of your use of the services contained within or inability to use this website, or from any information or omission contained in this website.

We cannot control the content or take responsibility for pages maintained by external providers/organisations that can be accessed through our site.

If you feel that any services or products represented within the website do not meet the level of quality expected of them, you may contact: careact@havering.gov.uk

Get in touch with us on: 01708 776770 (Select Option 2) or via online forms