About Care Point

Welcome to the Havering Care Point website. We are a service operating in Havering that aims to help support you.

Our background

We are Havering Care Point and we are a service provided by Family Mosaic, working on behalf of Havering Council. We are a team of advisors who are working to help make sure to you have the information you need about your care and support and the services that are available to help you.

Our aims

Our website is designed to help support you find the information you need to support you living in your own home independently, which could be advice on how to get help with things like getting out of bed, washing, dressing, getting to work, cooking meals, seeing friends, caring for families and being a part of the community. It might also include emotional support at a time of difficulty and stress, helping people who are caring for an adult family member or friend or even giving others a lift to a social event.

Get in touch

We hope our website gives you all the information you may need about care, support and services available to you. If you’d like to have a chat with one of our advisors direct about your circumstances, you can give us a call on 01708 776770 or visit us at one of our bases or drop-in’s across the borough.

You may have noticed some things about our website has changed. We hope the changes will make it easier for you to find the information you need.

Explaining the new sections

Tell me about…

The new ‘tell me about’ section has information that will take you directly to things about your circumstances or conditions. You can use this tab to find out information about:

  • autism
  • dementia
  • mental health
  • learning disabilities
  • older people
  • physical disabilities
  • sensory impairments
  • other health issues


The new ‘advice’ section has information on lots of different topics that our users frequently visit. You can use this tab to find out advice on:

  • advocacy
  • benefits
  • housing
  • healthcare
  • transport
  • staying safe
  • working
  • your rights

Care for yourself

The ‘care for yourself’ section is where you can find information if you’re looking for care for yourself. You can use this tab to find information on:

  • looking after yourself
  • help in your home
  • paying for care
  • planning for care needs

Caring for someone else

The ‘care for someone else’ section is where you can go to find information if you’re looking for advice for someone else. This could be the person you care for, a family member or friend. You can use this tab to find information on:

  • caring for someone else
  • benefits and work
  • support for carers
  • planning for care needs

Make a suggestion

Let us know what you think about the changes by filling in our feedback online form.

Get in touch with us on: 01708 776770 (Select Option 2) or via online forms